EngageIT VDP Support

EngageIT VDP is supported directly by Konica Minolta Business Solutions, or by Authorized Dealers. Please see below for more details about obtaining support for your EngageIT VDP license.

Konica Minolta Business Solutions

If you purchased your EngageIT VDP software directly from Konica Minolta Business Solutions, then support for the product will be handled by the KMBS call center. To initiate a support request, please send an email to SolutionsSupport@kmbs.konicaminolta.us.

KMBS Authorized Dealers

If you purchased your EngageIT VDP software from a Konica Minolta Business Solutions Authorized Dealer, support is available directly through Meadows Publishing Solutions, the developers of EngageIT VDP. Please click here to visit the support page and to open a new ticket.

EngageIT VDP Training

All new EngageIT VDP orders qualify for 90 days of FREE access to the EngageIT VDP Video Training web site. Additional access to the site may be purchased as well. For a complete list of all available training packages, please visit the Training page.

Instructor-lead and Personalized Training Options

We encourage all users to obtain at least some level of training on their EngageIT VDP software. If you would like to receive training on the software, there are packages available for everything from online Video Training, all the way up to hands-on, instructor-lead Webinar Training. There is also a customized training option available, where our expert staff fully prepare one of your live VDP job for you, and then train you on exactly how it was implemented, up to and including final output on your digital press! This is a very popular package, especially for users that are new to Variable Data Printing.

 

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